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Gumloop vs Otter.ai

Features, pricing, ratings, and pros and cons, side by side.

Verdict

Gumloop is listed under Productivity and Otter.ai under Audio & Speech AI. Otter.ai scores higher in FinderAtlas's editorial review (8.4 vs 8.0 out of 10), led by ease of use and value for money. Only Otter.ai has a free plan or trial. Only Gumloop is available on CLI. Only Otter.ai is available on Windows, macOS and iOS.

Best overall

Otter.ai

  • Sales teams
  • Students and educators
  • Journalists and media teams
  • Recruiters

Choose Gumloop if

  • You want a tool built for lead enrichment, CRM updates, meeting prep, SEO research, support triage, competitor monitoring and scheduled reporting across connected apps.
  • Model-agnostic, with 35+ models and bring-your-own-key support.
  • Unlimited agents, seats and teams on the $37 Pro plan.

Choose Otter.ai if

  • You want a tool built for meeting transcription and summaries.
  • Permanent free plan with 300 monthly transcription minutes.
  • Works through a notetaker bot or bot-free via desktop apps and Chrome extension.
Best value
Otter.ai
Best for beginners
Otter.ai
Best for business
Gumloop

Features

19 features compared.

  • Agents
    Gumloop
    Available
    Otter.ai
    Not available
  • Triggers
    Gumloop
    Available
    Otter.ai
    Not available
  • Skills
    Gumloop
    Available
    Otter.ai
    Not available
  • Artifacts
    Gumloop
    Available
    Otter.ai
    Not available
  • Connectors and MCP
    Gumloop
    Available
    Otter.ai
    Not available
  • Company Brain
    Gumloop
    Available
    Otter.ai
    Not available
  • Model Choice and BYOK
    Gumloop
    Available
    Otter.ai
    Not available
  • Enterprise Controls
    Gumloop
    Available
    Otter.ai
    Not available
  • Developer Access
    Gumloop
    Available
    Otter.ai
    Not available
  • Chrome Extension
    Gumloop
    Available
    Otter.ai
    Not available
  • Live transcription
    Gumloop
    Not available
    Otter.ai
    Available
  • Notetaker bot
    Gumloop
    Not available
    Otter.ai
    Available
  • Bot-free recording
    Gumloop
    Not available
    Otter.ai
    Available
  • AI summaries and action items
    Gumloop
    Not available
    Otter.ai
    Available
  • Otter AI Chat
    Gumloop
    Not available
    Otter.ai
    Available
  • Channels
    Gumloop
    Not available
    Otter.ai
    Available
  • File import
    Gumloop
    Not available
    Otter.ai
    Available
  • CRM sync
    Gumloop
    Not available
    Otter.ai
    Available
  • Otter MCP server
    Gumloop
    Not available
    Otter.ai
    Available

Pricing

Plans as listed by each vendor. Check their sites for current prices.

  • Pricing model
    Gumloop
    Free trial
    Otter.ai
    Freemium
  • Free plan
    Gumloop
    No
    Otter.ai
    Yes
  • Starting price
    Gumloop
    $37
    Otter.ai
    $0
  • Plans
    Gumloop
    2 plans
    Otter.ai
    4 plans

Gumloop plans

  • Pro

    Most popular

    $37/month

    Self-serve plan for teams building agents, with a 14-day free trial

    • Unlimited agents
    • 35+ models
    • 20,000 credits per month
    • unlimited seats and teams
    • Company Brain
    • Gumloop MCP and CLI
    • 5 concurrent workflow runs

  • Enterprise

    Custom/custom

    Governance, security and high-touch support for large organizations

    • Custom credits
    • role-based access control
    • SCIM/SAML
    • audit logs
    • org-wide connector policies
    • optional VPC
    • dedicated Slack support
    • optional embedded expert

Otter.ai plans

  • Basic

    $0

    For those who want to give it a try

    • 300 monthly transcription minutes
    • 30 minutes per conversation
    • 3 lifetime file imports
    • Live transcription
    • AI Chat
    • iOS and Android apps

  • Pro

    Most popular

    $16.99/user/mo

    For individuals and small teams

    • 1,200 monthly transcription minutes
    • 90 minutes per meeting
    • 10 monthly file imports
    • Advanced search and export
    • Custom vocabulary
    • Salesforce and HubSpot and Zapier integrations

  • Business

    $30/user/mo

    For medium-sized teams

    • Unlimited meetings and recordings
    • 4 hours per meeting
    • Unlimited file imports
    • 3 concurrent meetings
    • Custom AI workflows
    • Admin activity logs and usage analytics
    • Prioritized support

  • Enterprise

    Custom/custom

    For large teams and companies

    • Everything in Business
    • SSO and SCIM and Domain Capture
    • Otter API and Webhooks
    • Custom CRM and dialer integrations
    • HIPAA compliance add-on
    • Customer Success Program

Our ratings

Scored out of 10 by the Finder Atlas editorial team. Last reviewed October 2026.

Gumloop
8.0overall
Otter.ai
8.4overall

Gumloop leads in 0 categories and Otter.ai in 2.

  • Ease of Use

    Otter.ai leads by 1.0
    Gumloop
    8.0
    Otter.ai
    9.0

  • Feature Depth

    Gumloop
    8.5
    Otter.ai
    Not rated

  • Value for Money

    Otter.ai leads by 0.3
    Gumloop
    7.5
    Otter.ai
    7.8

  • Performance & Speed

    Gumloop
    7.8
    Otter.ai
    Not rated

  • Documentation & Support

    Gumloop
    8.0
    Otter.ai
    Not rated

  • Transcription Accuracy

    Gumloop
    Not rated
    Otter.ai
    8.4

  • Meeting Summaries & Action Items

    Gumloop
    Not rated
    Otter.ai
    8.5

  • Integrations

    Gumloop
    Not rated
    Otter.ai
    8.3

Scores weigh documented features, plan value, platform coverage, integrations and user feedback. A missing score means we have not rated that area yet.

Pros and cons

Gumloop

Pros

  • Model-agnostic, with 35+ models and bring-your-own-key support.
  • Unlimited agents, seats and teams on the $37 Pro plan.
  • Broad connector coverage, including external and custom MCP servers.
  • Developer surfaces include REST API, MCP server, CLI and SDKs.
  • Admin controls such as audit logs, RBAC, spend insights and optional VPC.

Cons

  • No permanent free plan; access starts with a 14-day trial of Pro.
  • Credit-based billing with an 8% orchestration fee (16% with BYOK) makes monthly cost harder to forecast.
  • Unused credits do not roll over, and agents stop at the 20,000 limit unless pay as you go is enabled.
  • Governance features such as RBAC, SCIM/SAML and audit logs are limited to the Enterprise plan.

Otter.ai

Pros

  • Permanent free plan with 300 monthly transcription minutes
  • Works through a notetaker bot or bot-free via desktop apps and Chrome extension
  • Summaries, action items and AI Chat across past meetings
  • Apps for web, iOS, Android, Mac and Windows, rated 4.8 on the App Store from 86K ratings
  • Integrations with Zoom, Teams, Google Meet, Slack and CRMs such as Salesforce and HubSpot

Cons

  • Free plan caps conversations at 30 minutes and file imports at 3 lifetime
  • Pro caps monthly transcription at 1,200 minutes and meetings at 90 minutes
  • Business costs $30 per user per month on monthly billing
  • API access, SSO and HIPAA add-on require the Enterprise plan
  • Transcription is limited to six listed languages

Platforms

  • Web
    Gumloop
    Supported
    Otter.ai
    Supported
  • Windows
    Gumloop
    Not supported
    Otter.ai
    Supported
  • macOS
    Gumloop
    Not supported
    Otter.ai
    Supported
  • iOS
    Gumloop
    Not supported
    Otter.ai
    Supported
  • Android
    Gumloop
    Not supported
    Otter.ai
    Supported
  • API
    Gumloop
    Supported
    Otter.ai
    Supported
  • Browser Extension
    Gumloop
    Not supported
    Otter.ai
    Not supported
  • Chrome Extension
    Gumloop
    Supported
    Otter.ai
    Supported
  • CLI
    Gumloop
    Supported
    Otter.ai
    Not supported

Integrations

Gumloop

18 integrations
  • Slack
  • Gmail
  • Salesforce
  • HubSpot
  • Notion
  • Linear
  • GitHub
  • Google Sheets
  • Gong
  • Salesloft
  • Jira
  • Zendesk
  • Stripe
  • Shopify
  • QuickBooks
  • Google Analytics
  • Google Search Console
  • Microsoft Teams

Otter.ai

13 integrations
  • Zoom
  • Microsoft Teams
  • Google Meet
  • Google Calendar
  • Slack
  • Salesforce
  • HubSpot
  • Zapier
  • Dropbox
  • Google Drive
  • Asana
  • ClickUp
  • Claude

Company

  • Company
    Gumloop
    AgentHub Inc.
    Otter.ai
    Otter.ai, Inc.
  • Founded
    Gumloop
    2023
    Otter.ai
    2016
  • Headquarters
    Gumloop
    San Francisco, CA
    Otter.ai
    Mountain View, CA
  • Listing
    Gumloop
    Claimed
    Otter.ai
    Claimed

Frequently asked questions

Is Gumloop better than Otter.ai?

It depends on your workflow. Gumloop is built for lead enrichment, CRM updates, meeting prep, SEO research, support triage, competitor monitoring and scheduled reporting across connected apps. Otter.ai is built for meeting transcription and summaries.

What are the key feature differences between Gumloop and Otter.ai?

Gumloop: Build AI agents that work across your company's apps, with IT in control. Otter.ai: Record, transcribe and summarize meetings, with action items and searchable AI chat.

Does Gumloop or Otter.ai have a free plan?

Otter.ai has a free plan or trial; Gumloop is paid only.

Which is cheaper, Gumloop or Otter.ai?

Gumloop starts at $37 and Otter.ai starts at $0. See the pricing table above for what each tier includes.