Fireflies.ai vs Otter.ai

Features, pricing, ratings, and pros and cons, side by side.

Fireflies.ai logo

Fireflies.ai

AI notetaker that records, transcribes and summarizes your meetings across every major call platform

Freemium

Verdict

Fireflies.ai and Otter.ai are both Audio & Speech AI tools. Both have a free plan or trial. Only Otter.ai is available on Windows and macOS.

Best overall

Otter.ai

  • Sales teams
  • Students and educators
  • Journalists and media teams
  • Recruiters

Choose Fireflies.ai if

  • You want a tool built for Teams that want automatic meeting records and CRM-ready notes across many call platforms.
  • Permanent free tier with unlimited transcription and 100+ language support.
  • Works across Zoom, Google Meet, Microsoft Teams and other platforms, plus file uploads.

Choose Otter.ai if

  • You want a tool built for meeting transcription and summaries.
  • Permanent free plan with 300 monthly transcription minutes.
  • Works through a notetaker bot or bot-free via desktop apps and Chrome extension.
Best for beginners
Fireflies.ai
Best for business
Fireflies.ai

Features

18 features compared.

  • AI Notetaker Bot
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • AI Summaries and Action Items
    Fireflies.ai
    Available
    Otter.ai
    Available
  • AskFred Assistant
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • Multilingual Transcription
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • Conversation Intelligence
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • Search and Soundbites
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • AI Skills and Apps
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • Integrations and MCP Server
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • Chrome Extension and Uploads
    Fireflies.ai
    Available
    Otter.ai
    Not available
  • Live transcription
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • Notetaker bot
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • Bot-free recording
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • AI summaries and action items
    Fireflies.ai
    Available
    Otter.ai
    Available
  • Otter AI Chat
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • Channels
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • File import
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • CRM sync
    Fireflies.ai
    Not available
    Otter.ai
    Available
  • Otter MCP server
    Fireflies.ai
    Not available
    Otter.ai
    Available

Pricing

Plans as listed by each vendor. Check their sites for current prices.

  • Pricing model
    Fireflies.ai
    Freemium
    Otter.ai
    Freemium
  • Free plan
    Fireflies.ai
    Yes
    Otter.ai
    Yes
  • Starting price
    Fireflies.ai
    $0
    Otter.ai
    $0
  • Plans
    Fireflies.ai
    4 plans
    Otter.ai
    4 plans

Fireflies.ai plans

  • Free

    $0

    For individuals starting out

    • Unlimited transcription
    • limited AI summaries
    • 400 mins storage per team
    • 20 AI credits
  • Pro

    $18/user/mo

    For professional individuals and small teams

    • Unlimited AI summaries
    • 8,000 mins storage per seat
    • video recording
    • AI Skills
    • unlimited integrations
  • Business

    Most popular

    $29/user/mo

    For fast growing businesses

    • Unlimited storage
    • conversation intelligence
    • team analytics
    • multi-language mode
    • user groups
  • Enterprise

    $39/user/mo

    For large scale enterprises

    • SSO
    • SCIM
    • audit logs
    • HIPAA compliance
    • private storage
    • custom data retention

Otter.ai plans

  • Basic

    $0

    For those who want to give it a try

    • 300 monthly transcription minutes
    • 30 minutes per conversation
    • 3 lifetime file imports
    • Live transcription
    • AI Chat
    • iOS and Android apps
  • Pro

    Most popular

    $16.99/user/mo

    For individuals and small teams

    • 1,200 monthly transcription minutes
    • 90 minutes per meeting
    • 10 monthly file imports
    • Advanced search and export
    • Custom vocabulary
    • Salesforce and HubSpot and Zapier integrations
  • Business

    $30/user/mo

    For medium-sized teams

    • Unlimited meetings and recordings
    • 4 hours per meeting
    • Unlimited file imports
    • 3 concurrent meetings
    • Custom AI workflows
    • Admin activity logs and usage analytics
    • Prioritized support
  • Enterprise

    Custom/custom

    For large teams and companies

    • Everything in Business
    • SSO and SCIM and Domain Capture
    • Otter API and Webhooks
    • Custom CRM and dialer integrations
    • HIPAA compliance add-on
    • Customer Success Program

Our ratings

Scored out of 10 by the Finder Atlas editorial team. Last reviewed October 2026.

Fireflies.ai
8.3overall
Otter.ai
8.4overall

Fireflies.ai leads in 1 category and Otter.ai in 1.

  • Ease of Use

    Otter.ai leads by 0.4
    Fireflies.ai
    8.6
    Otter.ai
    9.0
  • Feature Depth

    Fireflies.ai
    8.8
    Otter.ai
    Not rated
  • Value for Money

    Fireflies.ai leads by 0.2
    Fireflies.ai
    8.0
    Otter.ai
    7.8
  • Performance & Speed

    Fireflies.ai
    8.2
    Otter.ai
    Not rated
  • Documentation & Support

    Fireflies.ai
    8.0
    Otter.ai
    Not rated
  • Transcription Accuracy

    Fireflies.ai
    Not rated
    Otter.ai
    8.4
  • Meeting Summaries & Action Items

    Fireflies.ai
    Not rated
    Otter.ai
    8.5
  • Integrations

    Fireflies.ai
    Not rated
    Otter.ai
    8.3

Scores weigh documented features, plan value, platform coverage, integrations and user feedback. A missing score means we have not rated that area yet.

Pros and cons

Fireflies.ai

Pros

  • Permanent free tier with unlimited transcription and 100+ language support.
  • Works across Zoom, Google Meet, Microsoft Teams and other platforms, plus file uploads.
  • Broad integrations covering CRM, ATS, dialers, Slack and an MCP server.
  • Conversation analytics and team insights on the Business plan.
  • Web, iOS, Android and Chrome extension coverage plus a desktop app with a public API.

Cons

  • Free plan limits AI summaries and caps storage at 400 minutes per team.
  • Per-seat pricing rises quickly for teams: Business is $29 per seat on monthly billing.
  • AI credit pools are small (20 to 50 per plan), and some features consume credits.
  • HIPAA compliance, SSO and audit logs require the sales-led Enterprise plan.

Otter.ai

Pros

  • Permanent free plan with 300 monthly transcription minutes
  • Works through a notetaker bot or bot-free via desktop apps and Chrome extension
  • Summaries, action items and AI Chat across past meetings
  • Apps for web, iOS, Android, Mac and Windows, rated 4.8 on the App Store from 86K ratings
  • Integrations with Zoom, Teams, Google Meet, Slack and CRMs such as Salesforce and HubSpot

Cons

  • Free plan caps conversations at 30 minutes and file imports at 3 lifetime
  • Pro caps monthly transcription at 1,200 minutes and meetings at 90 minutes
  • Business costs $30 per user per month on monthly billing
  • API access, SSO and HIPAA add-on require the Enterprise plan
  • Transcription is limited to six listed languages

Platforms

  • Web
    Fireflies.ai
    Supported
    Otter.ai
    Supported
  • Windows
    Fireflies.ai
    Not supported
    Otter.ai
    Supported
  • macOS
    Fireflies.ai
    Not supported
    Otter.ai
    Supported
  • iOS
    Fireflies.ai
    Supported
    Otter.ai
    Supported
  • Android
    Fireflies.ai
    Supported
    Otter.ai
    Supported
  • API
    Fireflies.ai
    Supported
    Otter.ai
    Supported
  • Browser Extension
    Fireflies.ai
    Not supported
    Otter.ai
    Not supported
  • Chrome Extension
    Fireflies.ai
    Supported
    Otter.ai
    Supported

Integrations

Fireflies.ai

14 integrations
  • Zoom
  • Google Meet
  • Microsoft Teams
  • Slack
  • Salesforce
  • HubSpot
  • Asana
  • Trello
  • Greenhouse
  • Lever
  • BambooHR
  • Aircall
  • RingCentral
  • Zapier

Otter.ai

13 integrations
  • Zoom
  • Microsoft Teams
  • Google Meet
  • Google Calendar
  • Slack
  • Salesforce
  • HubSpot
  • Zapier
  • Dropbox
  • Google Drive
  • Asana
  • ClickUp
  • Claude

Company

  • Company
    Fireflies.ai
    Fireflies.ai Corp
    Otter.ai
    Otter.ai, Inc.
  • Founded
    Fireflies.ai
    Not listed
    Otter.ai
    2016
  • Headquarters
    Fireflies.ai
    Not listed
    Otter.ai
    Mountain View, CA
  • Listing
    Fireflies.ai
    Claimed
    Otter.ai
    Claimed

Frequently asked questions

Is Fireflies.ai better than Otter.ai?

It depends on your workflow. Fireflies.ai is built for Teams that want automatic meeting records and CRM-ready notes across many call platforms. Otter.ai is built for meeting transcription and summaries.

What are the key feature differences between Fireflies.ai and Otter.ai?

Fireflies.ai: AI notetaker that records, transcribes and summarizes your meetings across every major call platform. Otter.ai: Record, transcribe and summarize meetings, with action items and searchable AI chat.

Does Fireflies.ai or Otter.ai have a free plan?

Yes, both do. Fireflies.ai is freemium and Otter.ai is freemium, and each has a free plan or trial.

Which is cheaper, Fireflies.ai or Otter.ai?

Both can be used for free. Paid plans differ in limits and features, so compare the tiers in the pricing table above.