Microsoft Copilot vs Otter.ai

Features, pricing, ratings, and pros and cons, side by side.

Microsoft Copilot logo

Microsoft Copilot

Microsoft's AI assistant for chat, writing and research across web, apps and Microsoft 365

Freemium

Verdict

Microsoft Copilot is listed under AI Assistants and Otter.ai under Audio & Speech AI. Both have a free plan or trial. Only Otter.ai is available on Chrome Extension and offers an API.

Best overall

Microsoft Copilot

  • Microsoft 365 users
  • Office workers
  • Students
  • Small businesses

Choose Microsoft Copilot if

  • You want a tool built for drafting and summarizing inside Word.
  • Free tier with chat, image creation and voice on web, desktop and mobile.
  • Built into Word, Excel, PowerPoint, Outlook and Teams for Microsoft 365 subscribers.

Choose Otter.ai if

  • You want a tool built for meeting transcription and summaries.
  • Permanent free plan with 300 monthly transcription minutes.
  • Works through a notetaker bot or bot-free via desktop apps and Chrome extension.
Best for beginners
Otter.ai
Best for business
Microsoft Copilot

Features

19 features compared.

  • Chat
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Image creation
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Voice
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Microsoft 365 integration
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Cowork
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Researcher
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Code
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Notebook and Guided Learning
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Work IQ
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Auto model picker
    Microsoft Copilot
    Available
    Otter.ai
    Not available
  • Live transcription
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • Notetaker bot
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • Bot-free recording
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • AI summaries and action items
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • Otter AI Chat
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • Channels
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • File import
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • CRM sync
    Microsoft Copilot
    Not available
    Otter.ai
    Available
  • Otter MCP server
    Microsoft Copilot
    Not available
    Otter.ai
    Available

Pricing

Plans as listed by each vendor. Check their sites for current prices.

  • Pricing model
    Microsoft Copilot
    Freemium
    Otter.ai
    Freemium
  • Free plan
    Microsoft Copilot
    Yes
    Otter.ai
    Yes
  • Starting price
    Microsoft Copilot
    $0
    Otter.ai
    $0
  • Plans
    Microsoft Copilot
    4 plans
    Otter.ai
    4 plans

Microsoft Copilot plans

  • Copilot Free

    $0

    Free with a signed-in Microsoft account; some features have usage limits

    • Chat
    • Image creation
    • Voice
    • Web research
    • Copilot apps on web
    • desktop and mobile
  • Microsoft 365 Personal

    $9.99/month

    One person; includes desktop Office apps and Copilot with higher usage than free

    • Copilot in Word
    • Excel
    • PowerPoint and Outlook
    • Higher usage than free
    • 1 TB storage
  • Microsoft 365 Premium

    Most popular

    $19.99/month

    Up to 6 people on the plan, with AI features for the owner; replaced Copilot Pro

    • Everything in Family
    • Extensive advanced chat and image creation
    • Premium-only features
    • Limited agentic AI use
  • Microsoft 365 Copilot Business

    $25.20/user/month

    Add-on for small and medium businesses; needs an eligible Microsoft 365 plan

    • Copilot in Microsoft 365 apps
    • Chat grounded in work data
    • Enterprise Data Protection
    • Admin controls
    • Adoption analytics

Otter.ai plans

  • Basic

    $0

    For those who want to give it a try

    • 300 monthly transcription minutes
    • 30 minutes per conversation
    • 3 lifetime file imports
    • Live transcription
    • AI Chat
    • iOS and Android apps
  • Pro

    Most popular

    $16.99/user/mo

    For individuals and small teams

    • 1,200 monthly transcription minutes
    • 90 minutes per meeting
    • 10 monthly file imports
    • Advanced search and export
    • Custom vocabulary
    • Salesforce and HubSpot and Zapier integrations
  • Business

    $30/user/mo

    For medium-sized teams

    • Unlimited meetings and recordings
    • 4 hours per meeting
    • Unlimited file imports
    • 3 concurrent meetings
    • Custom AI workflows
    • Admin activity logs and usage analytics
    • Prioritized support
  • Enterprise

    Custom/custom

    For large teams and companies

    • Everything in Business
    • SSO and SCIM and Domain Capture
    • Otter API and Webhooks
    • Custom CRM and dialer integrations
    • HIPAA compliance add-on
    • Customer Success Program

Our ratings

Scored out of 10 by the Finder Atlas editorial team. Last reviewed October 2026.

Microsoft Copilot
8.4overall
Otter.ai
8.4overall

Microsoft Copilot leads in 0 categories and Otter.ai in 1, with 1 tied.

  • Microsoft 365 Integration

    Microsoft Copilot
    9.3
    Otter.ai
    Not rated
  • Enterprise Security

    Microsoft Copilot
    8.8
    Otter.ai
    Not rated
  • Ease of Use

    Otter.ai leads by 0.8
    Microsoft Copilot
    8.2
    Otter.ai
    9.0
  • Reasoning & Logic

    Microsoft Copilot
    8.0
    Otter.ai
    Not rated
  • Value for Money

    Tied
    Microsoft Copilot
    7.8
    Otter.ai
    7.8
  • Transcription Accuracy

    Microsoft Copilot
    Not rated
    Otter.ai
    8.4
  • Meeting Summaries & Action Items

    Microsoft Copilot
    Not rated
    Otter.ai
    8.5
  • Integrations

    Microsoft Copilot
    Not rated
    Otter.ai
    8.3

Scores weigh documented features, plan value, platform coverage, integrations and user feedback. A missing score means we have not rated that area yet.

Pros and cons

Microsoft Copilot

Pros

  • Free tier with chat, image creation and voice on web, desktop and mobile
  • Built into Word, Excel, PowerPoint, Outlook and Teams for Microsoft 365 subscribers
  • Copilot Chat is included with eligible business Microsoft 365 plans at no extra cost
  • Enterprise Data Protection and admin controls in business plans
  • Apps for Windows, macOS, iOS and Android

Cons

  • Consumer premium features require a Microsoft 365 subscription; the standalone Copilot Pro plan is no longer sold
  • Copilot Business is an add-on at $21 to $25.20 per user per month on top of a Microsoft 365 plan
  • Usage limits apply to free and lower tiers, and Microsoft does not publish exact numbers on the pricing page
  • Family plan AI features are for the subscription owner only

Otter.ai

Pros

  • Permanent free plan with 300 monthly transcription minutes
  • Works through a notetaker bot or bot-free via desktop apps and Chrome extension
  • Summaries, action items and AI Chat across past meetings
  • Apps for web, iOS, Android, Mac and Windows, rated 4.8 on the App Store from 86K ratings
  • Integrations with Zoom, Teams, Google Meet, Slack and CRMs such as Salesforce and HubSpot

Cons

  • Free plan caps conversations at 30 minutes and file imports at 3 lifetime
  • Pro caps monthly transcription at 1,200 minutes and meetings at 90 minutes
  • Business costs $30 per user per month on monthly billing
  • API access, SSO and HIPAA add-on require the Enterprise plan
  • Transcription is limited to six listed languages

Platforms

  • Web
    Microsoft Copilot
    Supported
    Otter.ai
    Supported
  • Windows
    Microsoft Copilot
    Supported
    Otter.ai
    Supported
  • macOS
    Microsoft Copilot
    Supported
    Otter.ai
    Supported
  • iOS
    Microsoft Copilot
    Supported
    Otter.ai
    Supported
  • Android
    Microsoft Copilot
    Supported
    Otter.ai
    Supported
  • API
    Microsoft Copilot
    Not supported
    Otter.ai
    Supported
  • Browser Extension
    Microsoft Copilot
    Not supported
    Otter.ai
    Not supported
  • Chrome Extension
    Microsoft Copilot
    Not supported
    Otter.ai
    Supported

Integrations

Microsoft Copilot

9 integrations
  • Microsoft 365
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Teams
  • OneNote
  • OneDrive
  • Microsoft Edge

Otter.ai

13 integrations
  • Zoom
  • Microsoft Teams
  • Google Meet
  • Google Calendar
  • Slack
  • Salesforce
  • HubSpot
  • Zapier
  • Dropbox
  • Google Drive
  • Asana
  • ClickUp
  • Claude

Company

  • Company
    Microsoft Copilot
    Microsoft
    Otter.ai
    Otter.ai, Inc.
  • Founded
    Microsoft Copilot
    1975
    Otter.ai
    2016
  • Headquarters
    Microsoft Copilot
    Redmond, WA
    Otter.ai
    Mountain View, CA
  • Listing
    Microsoft Copilot
    Claimed
    Otter.ai
    Claimed

Frequently asked questions

Is Microsoft Copilot better than Otter.ai?

It depends on your workflow. Microsoft Copilot is built for drafting and summarizing inside Word. Otter.ai is built for meeting transcription and summaries.

What are the key feature differences between Microsoft Copilot and Otter.ai?

Microsoft Copilot: Microsoft's AI assistant for chat, writing and research across web, apps and Microsoft 365. Otter.ai: Record, transcribe and summarize meetings, with action items and searchable AI chat.

Does Microsoft Copilot or Otter.ai have a free plan?

Yes, both do. Microsoft Copilot is freemium and Otter.ai is freemium, and each has a free plan or trial.

Which is cheaper, Microsoft Copilot or Otter.ai?

Both can be used for free. Paid plans differ in limits and features, so compare the tiers in the pricing table above.