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Shortwave

AI email client for Gmail that searches, organizes, drafts and schedules from plain-language prompts

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About Shortwave

Shortwave is an email client for Gmail with a built-in AI assistant, made by Shortwave Communications, Inc. Users can ask the assistant in plain language to search years of email, summarize threads, draft replies in their own writing style, schedule meetings and organize the inbox. It runs on iOS, Android, Mac and Windows and supports multiple Gmail accounts.

Best for

  • Heavy Gmail users who want AI search, drafting and inbox triage inside the email client itself
  • Inbox Triage: Use bundles, split inboxes and AI filters to surface important threads and clear low-priority mail.
  • Finding Old Information: Ask the assistant to locate a contract, quote or decision buried in years of email.
  • Faster Replies: Draft responses in the user's own voice using facts pulled from earlier threads.
  • Scheduling: Have the assistant check availability and draft meeting emails.
  • Shared Mailbox Work: Assign threads, comment privately and share labels with teammates.

Not ideal for

  • Users who need a native Outlook or non-Gmail workflow, or who want a fully free AI email assistant

Popular with

  • Gmail users
  • Founders
  • Sales and Customer-Facing Teams
  • Executives
  • Small Teams

Screenshots

Key features

  • AI Assistant
  • AI Search
  • Write in Your Voice
  • AI Filters
  • Bundles and Split Inboxes
  • AI Scheduling
  • Team Collaboration
  • Tracking and Reminders
  • App Connections and MCP
  • Privacy Controls

Pros and cons

Pros

  • AI search covers up to five years of email on Business and unlimited history on Premier and Max.
  • Native apps on iOS, Android, Mac and Windows, with a 4.7 average rating on the App Store.
  • Team features such as shared threads, comments and assignments sit inside the inbox.
  • AI connects to outside tools including Notion, HubSpot, GitHub and MCP servers.
  • Per-plan model tiers let users pay for stronger models only when needed.

Cons

  • Paid plans are priced per seat from $30 (Business) to $120 (Max), higher than many email clients.
  • Built around Gmail; support for other providers is limited or unclear.
  • AI usage is capped by plan, with Business allowing roughly 150-300 Standard requests per day.
  • The free tier is not clearly documented on the official pricing page.

Pricing

Plans as listed by the vendor on . Check their site for current prices.

See shortwave.com

Free

$0

Individual tier with basic AI and limited daily AI quota

  • Basic intelligence
  • limited daily AI quota
  • 90 days of search history
  • Sent with Shortwave signature

Pro

$18/user/mo

Individual plan for personal users

  • AI assistant
  • paid AI features for individuals

Business

Most popular

$30/user/mo

Everyday AI productivity for teams

  • Standard intelligence
  • 5 years AI search history
  • max 50 threads per AI search
  • 3 AI filters
  • AI integrations and web browsing

Premier

$45/user/mo

Everything in Business with more AI capacity

  • Advanced intelligence
  • 2x AI usage
  • 100 threads per AI search
  • 10 AI filters
  • unlimited AI search history

Max

$120/user/mo

Highest AI capacity per seat

  • Expert intelligence
  • 6x AI usage
  • 150 threads per AI search
  • 50 AI filters
  • unlimited AI search history

Our ratings

Scored out of 10 by the Finder Atlas editorial team.

8.1overall
Ease of Use
8.5
Feature Depth
8.4
Value for Money
7.3
Performance & Speed
8.3
Documentation & Support
7.8

Platforms and integrations

Available on

  • iOS
  • Android
  • macOS
  • Windows

Works with

  • Gmail
  • Google Calendar
  • Slack
  • Notion
  • HubSpot
  • Asana
  • GitHub
  • Linear
  • Zapier
  • Tasklet

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Release history

  1. Moved AI tiers to Claude Sonnet 4.6 and Opus 4.6

    Moved AI tiers to Claude Sonnet 4.6 and Opus 4.6.

  2. Integrated with Tasklet for trigger-based email automation; AI web browsing on by default for paid plans

    Integrated with Tasklet for trigger-based email automation; AI web browsing on by default for paid plans.

  3. Improved AI context and caching, added Android 15 support and fixed reported AI security issues

    Improved AI context and caching, added Android 15 support and fixed reported AI security issues.

  4. AI connected to Notion, HubSpot, GitHub, Asana, Linear, Zapier and MCP tools; added AI Memories

    AI connected to Notion, HubSpot, GitHub, Asana, Linear, Zapier and MCP tools; added AI Memories.

Reviews

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Frequently asked questions

Does Shortwave work with Outlook?

Shortwave is built for Gmail. Its pricing FAQ asks about Outlook support, but the answer was not readable on the fetched page, so check the official FAQ.

Is there a free trial?

Yes. The pricing page offers a 14-day free trial on the Business, Premier and Max plans.

Is there a free plan?

The pricing page says "Get started for free", and third-party trackers describe a free individual tier with basic AI, a limited daily AI quota and a "Sent with Shortwave" signature. Confirm current limits on the official page.

Which AI models does it use?

According to the February 2026 changelog, the Standard tier uses Claude Sonnet 4.6, Advanced uses Sonnet 4.6 with adaptive thinking, Expert uses Claude Opus 4.6 with adaptive thinking, and Basic uses Haiku 4.5.

Can it automate email without prompting?

Through the Tasklet integration, triggers can draft replies when emails arrive, add team comments, turn threads into to-dos and connect to 3,000+ apps.

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